Your Business Bucket List for 2011

 

In the 2007 movie The Bucket List, corporate billionaire Edward Cole and working class mechanic Carter Chambers meet in hospital and decide to do the things they’ve always wanted to do before they die.   So why not take the same approach to your business and prepare your ‘Business Bucket List’? 

How many times have you heard people saying, “I’ll wait for the economy to pick-up” or “I’m getting ready for the next big wave”.  If you only had a year to improve your business and make a lot of money would you sit and wait for the economy to pick up?  So why not make your ‘Business Bucket List’ now and see what you can achieve in 2011?

Let’s get started with five items for business growth and survival that definitely should be on your Business Bucket List…

Create a brand not a business

Understanding the term ‘branding’ is the first step to successfully building a brand.  Search Google for ‘brand terms’ and get an impressive list of 13,400,000 results, from which you probably only need six …

• Brand Promise – your Unique Selling Proposition (USP) and the benefits you deliver
• Brand Identity – the mark/s that visually present your brand
• Brand Image – the set of beliefs around what your brand stands for
• Brand Strategy – how you promote and build a positive perception in your customer’s mind
• Brand Positioning – how your brand stands against others
• Brand Management – maintaining consistency with your brand

Make sure you have all the elements of a strong brand and not just a pretty logo – it’s really one of the best investments you’ll make.

Own your slice of the market

Imagine the power of owning your product name in the marketplace – like Kleenex is to tissues.  On a local level own your space so that when people need your product or service they immediately find your business.

Invest in an online business platform instead of just a smart looking website, it’s what’s under the hood that counts!  It should include a Customer Relationship Management (CRM) system, an e-newsletter and Blog platform that links to Twitter, Facebook and other social media marketing platforms and effective search engine optimisation.

Create a memorable customer experience

Successful marketing is about attracting and retaining customers with a total experience that stimulates all the five senses every time they come into contact with your business.

 

Introduce soft background music in your office or shop and provide mints or chocolates at reception.  Make your signage and marketing collateral visually appealing.   Do you have a fresh newly cleaned office smell? If not you could burn some relaxing incense.

 

Create a total customer experience and you’ll have them coming back for more – it really does make a lot of ‘sense’.

 

Get more bang for your buck

Get a bigger bang for your marketing dollar by cutting out wasted, non-effective marketing activities. To do this however you need to measure what works and what doesn’t.

 

Sophisticated online and social media marketing can give you real-time results like who has received your e-newsletter, who opened it and where they went next.  Once you know what’s working you can put more of your budget towards that and take it away from activities that are producing mediocre results.

  

Reinvent the wheel

Just because everyone in your industry is doing things a certain way, that doesn’t mean you have to follow suit.  Get creative, be innovative and demand to be noticed for doing things differently.

 

Bring in your team for a ‘creative brainstorm’, research your customers’ needs or bring in a creative marketing expert who will see your business from the ‘outside’ and therefore start you thinking ‘outside’ of the square.

  

Refresh your brand, create your unique selling point and switch on your marketing with a ‘Creative Brainstorm’ Power Hour with Creative Director, Tony Eades and Niche Creator, Amanda Rose.

 

Exclusive offer $395 (Normally $695) for bookings by 31st March 2011.

Click here to book you 'Creative Brainstorm' today!

 

The concept of personal branding has been discussed widely across the net yet many people think that it is confined to the celebrity set like Paris Hilton or Justin Timberlake. By definition, personal branding is ‘the process whereby people and their careers are marked as brands’. Today the idea of ‘self-packaging’ is becoming more of a necessity than a desire due to the rise in popularity of social media technology.

Social media tools have levelled the playing ground and thus enabled us to reach incredible heights where the cost to entry is only really our time. Plus, in an amazingly short space of time we can achieve as much presence as most startups and mid-size companies or products.

So what face do you want to show to the world and how will you position yourself for success? To help you decide, here are five steps to ‘the art of personal branding’ …

Discover your niche
The first step in the personal branding process is to discover and select your niche so that you can become the master of your domain. Take an inventory of your skill set and determine what it is that you can be seen as a specialist in – this will become your ‘online domain’. Start by registering your ‘name as a domain’ for example, www.johnsmith.com so that you can own your slice of the world wide web.

Your personal branding ‘tool kit’
Your personal branding ‘tool kit’ consists of the elements that you need to highlight your brand and communicate your niche. In your kit you will need a business card – both printed and online versions. To create and distribute your online business card use a free site like www.businesscard2.com.
Next you will need a professional resume – online resources like www.theresumebuilder.com can assist here. This is important not just for job hunting but also to include when promoting your business to new clients. Last but not least, you will need a visual portfolio that will consist of a professional studio-shot of yourself, a CD or DVD of your work and a short profile video of yourself that can be posted to You Tube.



Create your online profile
An online profile across the social media platforms of Facebook, LinkedIn and Twitter is where people will probably find you first. Here’s a snapshot of the power and reach of this popular phenomenon …

LinkedIn – around 700,000 users across Australia increasing by 23% in just the last eight months. Now with 60 million users worldwide.

Facebook – around five million users across Australia and an amazing 500 million worldwide in 2010

Twitter – around 250,000 users across Australia growing by a staggering 1,067%. Today we are seeing around 50 million tweets being posted per day – that’s an average of 600 tweets per second.

Facebook alone has over 160 million personal profiles, but almost none of them have branded themselves properly using this medium. Make sure that your ‘personal brand’ is reflected consistently across all these mediums and that you manage it well, for example select the privacy options available that disable the ability for people to tag you in external pictures and videos.

Establish a blog
If you are going to carve a niche in the market and become know as an ‘online specialist’ in your field then you will need a blog. A blog allows you to post articles you have written, add links, pictures and work examples as well as being featured on your personal domain website. Moreover, those who blog will create a stronger asset than those who don’t because blogs rank higher in search engines and therefore make it easier for people to search and view your expertise and interest areas over time.



Communicating your personal brand
Your personal style is tangible and is extremely important for standing out from the crowd. Invest in training to improve your presentation skills and select clothing that best represents you and enhances your ‘brand message’. Remember that it will be this look and presentation that will be viewable through your pictures/avatars and video clips online, as well as when you meet people in reality.

Now the work really begins - don’t be fooled by the myth that if you build it, they will come. To create and establish your ‘personal brand’ you will have to actively communicate everything that you have created to others and the world. Have you ever hear the term, "it’s not what you know, it’s who you know?" Well, nowadays it’s not so much of even who you know but more importantly ‘who knows you.

During April to June 2010, Careers That Matter and Pathways That Matter travelled to 13 cities around the country, delivering 15 workshops to over 400 stakeholders on how to use these new online career e-tools.

These resources are unique to the industry and will help anyone interested in the development of their workforce and career opportunities within the community services and health sectors. The roadshow was an amazing success and here is a brief review of the feedback …

And in regards to the new website resources participants said …

• Appreciated access to resources
• These career resources will be very helpful to use in schools
• Excellent presenters and resources - thank you
• Great level of info + showcasing resources
• Excellent resources
• Take away resources appreciated
• Website presentations and knowledge of resources exceeded my expectations
• Keep up this type of resource development
• Enjoyed the new sites, can use without going through NTIS
• Fantastic development of resources - thanks
• Extremely useful e-tools

Take a look at the new careers website for yourself at  http://www.pathwaysthatmatter.com.au/

"Walking the talk", "practicing what we preach" are common clichés in business and in life. Here is a cool story -

A woman approached Gandhi and said, 'Master, tell my boy to stop eating sugar." Gandhi looked at the chubby six-year-old boy and replied, "Bring him to me again in four weeks time." The woman was surprised but did as she was told. Four weeks later, she brought the boy again. Gandhi looked at him forcefully and said, "Stop eating sugar." "Why didn't you tell him that a month ago?" the woman asked. "Because four weeks ago I myself was eating sugar."

If you are a leader or parent or teacher, or coach (anyone who wants to influence or have others follow) etc. then it is important to remember this concept and the story. People follow those they trust and whose behaviour and actions are congruent.

Kids, students, players, employees they notice everything. Especially the things we don't think they will. If we want to influence and to lead then we need to "walk the talk". We've all seen how not doing so can go massively and painfully wrong - sportsmen, politicians, actors or anyone in the public eye that presents themselves in one way and then behaves in another. The fallout is uncomfortable for everybody. The same is true for what we might see as the smallest of inconsistencies - we lose their trust, they rebel or just switch off.

Our thoughts and actions occur within a frame of reference. A frame of reference unique to each of us because it is based on our beliefs, values, experiences, culture etc. Our actions include the things we do (or not) and the language we use as well.

When we make a decision about the advice we want to give or how we want to influence someone or something we do so based on our experience, knowledge and skills i.e. our frame of reference. The recipient of that advice or direction does the same thing in deciding what they will do with what they hear and see from you, only it’s based on their own frame of reference.

Who do you want to be? Do you want to be the person that gives out advice and directions they don’t believe in enough to do it themselves OR do you want to walk your talk and be a role model?

Sometimes it's not easy to do, I remind myself that trust is easy to lose and much harder to regain than it is to retain.

“If language is not correct, then what is said is not what is meant; if what is said is not what is meant, then what must be done remains undone; if this remains undone, morals and art will deteriorate; if justice goes astray, the people will stand about in helpless confusion. Hence there must be no arbitrariness in what is said. This matters above everything.” ~ Confucius

You can follow Therese Wales on Twitter or find out more at Blog Dare and Up To You’s website 

With Rebecca Stalenberg

Growing a business can be a very exciting time but it can also scary at the same time! You might have heard of horror stories of businesses being told to change their name or stop trading. By exploring the benefits of Trade Mark registration, you can see how trade mark can become a business asset, potentially saving you thousands of dollars and NOT letting your brand be stolen.

So how do you protect your “investment”? This is not just the dollars spent in the set up process but also the blood, sweat and tears setting up your brand. How do you stop your rivals and competitors from “ripping off your idea”?  How do you ensure that someone else isn’t going to come along and make you change your name? How do you OWN your brand? 

The only solution is to secure trade mark protection for your brand

What is a Trade Mark?

A trade mark is a sign that is used in trade to help separate your business from other businesses.  This can include your name, logo, tag line or slogan, packaging, colours, shapes, sounds or scents if they are unique to your business. 
  

Trade Mark Registration gives you exclusive rights for your brand in your nominated classes of goods and services for your business (which are broken into 45 categories).  Trade Marks can be obtained in as little as 7.5 months (if no problems are raised) and can be renewed every 10 years once registered – so it is vital to think about protecting your brands before you start your business so others can not steal your name or your branding ideas!

Why do I need a trade mark?

Trade Marks are not compulsory and are often forgotten about when setting up a business but this is the only way that you can get your name protected and stop others from copying your name/brand.

Many businesses are under the misunderstanding that if they are using their own name, or have a registered business, company or domain name that they “own” the name.  This is wrong!  A trade mark is the only way you can get monopoly, proprietary rights to a name and stop others from copying you! Here is an example of a real business affected by trade mark actions:

Katy Perry (Katheryn Hudson) v Katie Perry (July 2009) – the US singer recently tried to tell the Aussie fashion designer to stop using Katie’s own legal name for her clothing range.  Thankfully Katie had lodged a trade mark and it was almost registered which helped defeat the singers claim! The singer’s lawyers were also pressuring Katie to sign away her rights but thankfully Katie got help and fought back and won!  If Katie had not had a trade mark that was almost registered, her case might have turned out differently. In cases like this – it comes down to a fight of “who used it first” or what is happening more and more – who has the more money to fight it out!

I’d recommend a Trade Mark Search at the pre-launch stage of any new business is recommended not just to protect your band but to make sure you are not infringing on anyone else's brand.  If your new name is too close to another traders you not only have to start your business again but this is a mistake that can cost you thousands of dollars.

Trade Marks can save you how much?

You can attempt to lodge your own Trade Mark online for as little as $370 per class although it is always best to leave it to the professionals to make sure you are properly protected.  You could obtain a full registration that is valid for 10 years, in one class for as little as $1,290 (assuming no objections or oppositions were lodged). 

When you weigh up the possible costs incurred if you were sued including the other party’s costs if they are successful, it could cost you up to $200,000 in legal and associated costs.

Trade Mark protection is not just reserved for those multi-national companies, it is for all businesses, small & big – that want to gain an asset and stop others stealing their brand.  

Rebecca Stalenberg, is a Registered Trade Mark Attorney and Solicitor (NSW & Federal Courts) with 10 years experience in the Legal Industry providing practical legal advice without all the “legal jargon”. For more information on Rebecca visit her website at www.markyourterritory.com.au

What are your thoughts? Add a comment below and share your experiences with others. If you would like to look into trade marking your brand, email tony@thebrandmanager.com.au

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